Terms of Service

These Terms of Service describe the general policies, expectations, limitations, and operational guidelines related to services provided by 4K Compliance LLC.

By using this website, submitting intake information, requesting services, communicating with 4K Compliance LLC, or utilizing related systems or portals, you acknowledge and agree to the following terms.

Last Updated: June 2026

1. Administrative Compliance Support Services Only

4K Compliance LLC provides administrative compliance support services for owner-operators and trucking companies, including but not limited to:

DOT compliance support
Drug & Alcohol Program Administration
Driver qualification file organization
Compliance tracking and reminders
Recordkeeping assistance
Authority setup assistance
Operational compliance organization
Client portal and document management support

4K Compliance LLC does not provide legal representation, legal advice, tax advice, accounting services, insurance services, employment decisions, or regulatory approval services.

4K Compliance LLC is not a law firm and does not provide legal opinions or legal determinations regarding FMCSA or DOT compliance.

4K Compliance LLC is not a government agency and does not represent or act on behalf of the FMCSA, DOT, state agencies, laboratories, Medical Review Officers (MROs), or other third-party entities.

2. Motor Carrier Responsibility

The motor carrier remains solely, exclusively, and ultimately responsible for compliance with all applicable FMCSA, DOT, state, and federal regulations.

Clients remain responsible for:

Driver supervision and conduct
Safe operations
Completion of required testing
Maintaining required records
Driver qualification decisions
Timely submission of documents and information
Monitoring operational deadlines and regulatory notices
Maintaining accurate and complete information
Responding to audits, investigations, inspections, or regulatory actions

4K Compliance LLC relies on information supplied by the client. Delayed, incomplete, inaccurate, or outdated information may affect services, reminders, compliance tracking, and organizational support systems.

Clients remain responsible for reviewing all records, submissions, notices, reminders, and compliance-related information provided through email, text message, portals, or other communication methods.

3. No Guarantees

4K Compliance LLC does not guarantee:

Audit outcomes
Regulatory approval
Avoidance of violations, penalties, or fines
Authority approval timelines
Insurance approval
FMCSA compliance determinations
Business profitability or operational success
Continuous system availability

Services are administrative and organizational in nature and are intended to support compliance efforts, not replace the responsibilities of the motor carrier.

4. Payments & Billing

Payment is required before onboarding or major compliance work begins unless otherwise agreed in writing.

Certain services may include recurring monthly billing. By enrolling in recurring services, the client authorizes recurring charges using the payment method provided.

Online checkout, Stripe Checkout, payment links, electronic payment confirmations, and recurring subscription enrollment may be used to authorize charges.

Recurring subscriptions continue until cancelled, paused, or terminated according to the applicable service agreement, written arrangement, or applicable checkout/subscription terms.

Invoices are due upon receipt unless otherwise stated in writing.

Unpaid balances may result in delayed, paused, suspended, restricted, or terminated services.

Government fees, state fees, testing costs, collection site fees, MRO fees, SAP costs, Clearinghouse query fees, insurance premiums, and third-party charges are separate unless included in writing.

Approved electronic communications, text messages, emails, invoices, and payment confirmations may serve as authorization for applicable charges and operational approvals.

Current public pricing may include: Compliance Portal at $149/month with up to 5 CDL drivers, unlimited trucks, trailers, and company users, and additional CDL drivers at $15/month each above 5; Portal + Drug Program Bundle at $229/month with Portal Access + Drug Program Administration for up to 5 CDL drivers, with additional CDL drivers at $20/month each above 5; Stand-Alone Drug & Alcohol Program at $199 enrollment/setup plus $20/month × enrolled CDL drivers; Authority Launch at $1,200 one-time; Authority + Compliance Launch at $2,500 one-time; Owner-Operator Managed Support for 1-2 active CDL drivers at $300/month base plus $50/month per active CDL driver; and Small Fleet Managed Support for 3+ active CDL drivers at $500/month base plus $50/month per active CDL driver. The Portal + Drug Program Bundle saves the $199 Drug Program setup fee and saves $20/month compared to purchasing Portal Only and Drug & Alcohol separately. Portal Only is a self-managed portal and does not include DQ cleanup, filing preparation/submission, monthly compliance reviews, Managed Compliance Support, or DOT Drug & Alcohol Program Administration unless separately purchased or bundled. Government fees, taxes, registrations, testing costs, insurance premiums, and third-party charges are not included in service fees unless included in writing and remain the responsibility of the motor carrier.

Stand-Alone Drug & Alcohol Program service does not include full portal access unless bundled with a portal plan or purchased separately.

5. Communications & Electronic Consent

By submitting forms or requesting services, clients consent to communications from 4K Compliance LLC by:

Email
Phone call
Text message
Electronic document delivery
Portal notifications

Electronic signatures, acknowledgements, approvals, confirmations, and communications may be accepted as valid and binding for operational and billing purposes where permitted by law.

Clients are responsible for maintaining accurate contact information and monitoring communications from 4K Compliance LLC.

6. Confidentiality & Data Protection

4K Compliance LLC uses commercially reasonable efforts to maintain the confidentiality of non-public client information and compliance-related records.

Information may be shared with third-party providers, laboratories, Medical Review Officers (MROs), collection sites, government systems, regulatory platforms, payment processors, Stripe, cloud storage providers, software platforms, communication providers, or other operational partners as necessary to perform requested services.

While reasonable safeguards may be used, 4K Compliance LLC cannot guarantee uninterrupted system availability, absolute data security, or the actions of independent third-party providers.

Clients acknowledge that electronic systems, cloud platforms, email systems, and third-party software providers inherently involve operational and cybersecurity risks.

7. Intellectual Property

All intellectual property, proprietary systems, materials, content, processes, and business methods created, owned, developed, licensed, or used by 4K Compliance LLC remain the exclusive property of 4K Compliance LLC.

This includes, but is not limited to, portal software, source code, user interface designs, workflows, compliance methodologies, Compliance Infrastructure Buildout processes, audit methodologies, onboarding systems, training materials, templates, forms, checklists, documentation structures, reminder systems, operational procedures, branding, logos, and website content.

Access to any portal, system, dashboard, document structure, template, checklist, workflow, reminder system, training material, or other proprietary material is provided solely for the client's authorized use in connection with requested services. Portal access or use of 4K Compliance LLC materials does not transfer, assign, license, or convey ownership of any 4K Compliance LLC intellectual property.

Clients and users may not copy, reproduce, reverse engineer, resell, modify, distribute, sublicense, publish, commercially exploit, or create derivative works from any portal software, source code, user interface design, workflow, methodology, documentation structure, template, checklist, form, training material, operational procedure, website content, branding, logo, or other proprietary material without prior written permission from 4K Compliance LLC.

Client records, uploaded documents, company information, driver records, vehicle records, and other client-provided materials remain the property of the client or the applicable owner. 4K Compliance LLC intellectual property, proprietary systems, workflows, methodologies, templates, documentation structures, and operational materials remain the property of 4K Compliance LLC.

8. Third-Party Services

Certain services involve independent third-party providers, including but not limited to laboratories, Medical Review Officers (MROs), collection sites, payment processors, software providers, cloud storage providers, insurance providers, and government systems.

4K Compliance LLC is not responsible for:

Testing delays
Government processing delays
Third-party outages
Incorrect third-party information
Data loss caused by third-party systems
Actions or omissions of independent providers

9. Limitation of Liability

To the fullest extent permitted by law, 4K Compliance LLC shall not be liable for indirect, incidental, consequential, operational, business, or financial damages arising from the use of services, missed deadlines, compliance issues, regulatory actions, data issues, or third-party actions.

Services are provided on an administrative support basis only.

Clients acknowledge that compliance outcomes depend on numerous operational, regulatory, driver-related, and third-party factors outside the control of 4K Compliance LLC.

10. Service Availability & Response Times

Compliance support operations are generally conducted during standard business hours, Monday through Friday.

Response times may vary depending on workload, document availability, testing schedules, laboratory processing times, third-party provider response times, regulatory agency timelines, holidays, and operational circumstances.

Certain services, filings, testing requirements, compliance reviews, or operational requests may involve independent third-party processing timelines outside the control of 4K Compliance LLC.

While reasonable efforts may be made to respond promptly to communications and operational requests, immediate responses, same-day processing, or uninterrupted availability cannot be guaranteed.

Clients remain responsible for monitoring time-sensitive operational, regulatory, driver qualification, and compliance-related obligations.

11. Agreement Scope

These website Terms of Service are informational in nature and do not replace any separate signed service agreement between 4K Compliance LLC and the client.

In the event of any conflict between these website terms and a signed service agreement, the signed service agreement shall control.

Website content is provided for general informational purposes only and should not be interpreted as legal, regulatory, tax, accounting, or financial advice.

12. Contact Information

4K Compliance LLC
248-457-5229
4kcompliance@gmail.com